Frequently Asked Questions

Question 1

Do you deliver across Qatar?

Accepted Answer

Yes, we deliver to all areas across Qatar including Doha, Al Wakrah, Al Khor, Al Rayyan and more. Standard delivery takes 1–3 business days.

Question 2

Is free shipping available?

Accepted Answer

Yes! We offer free shipping on all orders over ر.ق 200. Orders below this threshold have a flat delivery fee.

Question 3

Are all your products authentic?

Accepted Answer

Absolutely. Every product we stock is sourced directly from authorised distributors. We never sell counterfeit or grey-market products.

Question 4

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard), as well as cash on delivery for orders within Qatar.

Question 5

Can I return a product?

Accepted Answer

Yes. We accept returns within 7 days of delivery for unopened, undamaged products. Please contact us at shop@afroprotein.shop to initiate a return.

Question 6

How do I track my order?

Accepted Answer

Once your order is dispatched, you will receive a tracking link via WhatsApp or email. You can also contact us directly for an update.

Question 7

Do you offer nutrition advice?

Accepted Answer

Yes! Our team of fitness enthusiasts is happy to help you choose the right supplements for your goals. Reach out via WhatsApp or email.

Question 8

Do you have a physical store?

Accepted Answer

We are primarily an online store serving all of Qatar. Contact us for information about collection points in Doha.

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